Skip to content
Acıbadem Partner Program

Your Partner in International Patient Care

  • Public register JCI-accredited hospitals Each one verifiable on JCI's public register.
  • HealthTürkiye Ministry of Health licensed Within the national HealthTürkiye programme.
  • On site Full hospitals, not clinics Intensive care, imaging and emergency on site.
  • Where eligible Direct billing with insurers Guarantee of payment where eligible.
Partner Program

Partnership Models

Partners bring patients to Acıbadem in one of three ways: as an official agency, as a marketing partner, or by referring cases directly. Whichever you choose, you are rewarded for the patients you bring, on terms agreed in writing before you start, and the medical care rests with Acıbadem's licensed physicians and hospitals. Your side of the work stays commercial.

Choose how you work with us

Agencies, marketers and clinics bring patients in different ways, so each model comes with its own support package and its own reward structure, both agreed up front.

Agency / Representative

Act as Acıbadem's official partner agency in your country or region, with our kit, our pricing and a named manager behind you.

  • Official representative status
  • Marketing kit in your brand and ours
  • A named account manager
  • Priority handling for your cases

Marketing Partner

Bring patients through your own channels, campaigns and audience, and earn for each qualified patient you send our way.

  • Rewards for every qualified patient
  • Ready-to-publish creatives
  • Campaign & landing-page help
  • Every lead tracked transparently

Patient Referral

Clinics, doctors and facilitators send us a case; we evaluate it, quote it and coordinate the whole journey while you stay informed.

  • Fast specialist evaluation
  • One all-inclusive written quote
  • Travel, visa and VIP coordination
  • Updates until the patient is home
  • Work from any country
  • Companies and individuals
  • No experience needed

Who refers patients to us

Travel and medical-tourism agencies, clinics and doctors, insurers and assistance companies, embassies and consulates all send patients to the same international patient team. Each gets a support package shaped to its own work.

Agencies & facilitators

Medical-tourism and travel agencies, patient facilitators and representatives who bring patients from their market.

  • Rewarded for every patient they bring
  • Marketing kit in their own language
  • All-inclusive quotes to present

Clinics & physicians

Doctors and clinics referring patients for treatment in Türkiye.

  • Review by the right specialist
  • Multidisciplinary boards
  • Reports your colleagues can use

Insurers & assistance

International insurers and assistance companies with members in care.

  • Pre-authorization handled for you
  • Direct billing where eligible
  • Claim-ready reports and invoices

Embassies & institutions

Embassies and consulates that refer and sponsor patients.

  • One dedicated multilingual advisor
  • Hospital invitation letters
  • Internationally formatted reports
What You Get

What Partners Earn and Receive

Joining costs nothing and applying takes two minutes. From the first day you have a named manager, fast answers on every case, marketing tools made for your market, and rewards that grow with the patients you bring.

Earn & grow

  • RewardsEarned on the patients you bring, on terms set in your agreement.
  • Lead trackingSee what each campaign brings, openly.
  • Marketing kitBrochures, videos and web content in both brands.

People beside you

  • Dedicated managerA single contact who knows your cases.
  • Multilingual teamCoordinators working in your patients' languages.
  • TrainingWebinars and guides to get your team ready.

Speed & clarity

  • Fast evaluationSpecialist review and a written plan within 48 hours.
  • Transparent pricingOne all-inclusive quote, nothing hidden.
  • Travel & VIPVisa letters, transfers and hotel coordination.

From application to first referral

Most partners send their first case within a few weeks.

  1. 01 Apply Two-minute form
  2. 02 Intro call In two business days
  3. 03 Agreement Rewards agreed in writing
  4. 04 Onboarding Kit, pricing and training
  5. 05 Refer & earn We handle the care
Start your application
The Process

How It Works

Send us a case and a named manager takes it from there: specialists review the records, you receive one written, all-inclusive quote to present to your client, and the updates keep coming until the patient is back home. Here is who does what at each step, from the first message to follow-up.

How a referred case moves
Any time, 24/7

Case shared

  • WhatsApp
  • Email
  • Phone

Coordinator assigned

Within 48 hours

Treatment plan & itemised quote

  • Specialist review
  • Named specialist
  • Hospital stay & tests
  • Interpreter & coordinator
Free, no obligation
Once confirmed

Travel arranged

  • Invitation letter
  • Airport transfer
  • Interpreter
Any time, 24/7

Share the case

Send the case by phone, WhatsApp, email or the form. A named coordinator takes the file and stays your single contact from then on, so nothing is repeated to a second person.

Step 1 of 8

What Acıbadem does

  • Confirms receipt and opens the file
  • Assigns a named coordinator
  • Lists the records still needed

What you do

  • Share the main concern and travel window
  • Send any reports you already have
  • Tell us if a companion will travel

What your client receives

  • A free medical review
  • Support in their own language
  • No obligation at any stage

How fast we answer

  1. WhatsApp Within minutes The fastest channel, answered 24/7 by a coordinator in your language.
  2. Messages & forms Within a few hours First replies to messages and form requests usually arrive within hours.
  3. Appointments Within 24 hours Appointment and video-consultation requests are typically confirmed in a day.
  4. Plan & quote Within 48 hours Once the specialist has reviewed the records: a written plan with the costs itemised.

Complex cases that need a multidisciplinary review may take longer; your coordinator confirms the expected date up front.

For Your Patients

Patient Services

Patient services organise the practical side of treatment abroad, while the doctors make every clinical decision. Here is what each service covers, and where your client's own part begins.

Medical review & second opinion

Done remotely and free of charge: a specialist reads the records, and complex cases are taken to a multidisciplinary board.

  • Free consultation with plan and estimate
  • Written second opinion, usually in a day
  • Radiology and pathology re-reads
  • Reports accepted in any language

Visa & entry

Türkiye has no separate medical visa: patients enter under the normal rule for their nationality.

  • Entry route checked for their passport
  • Invitation letter, companion included
  • Consulate document checklist
  • Residence permit guidance for long stays

Airport & transfers

Someone is waiting at an agreed point in the arrivals hall and drives your client straight to the hotel or the hospital.

  • Meet and greet after passport control
  • Transfers to hotel and hospital
  • Hotel–hospital trips for follow-ups
  • Wheelchair-accessible vehicles arranged

Accommodation & companions

Help choosing a hotel near the treating hospital, with the companion's stay planned at the same time.

  • Hotels near the treating hospital
  • Companion included in planning
  • Visitor guidance during hospital days
  • Stays rearranged if recovery needs more

Interpreters & coordinators

One coordinator who knows the case from the first message, and a medical interpreter in the room for every conversation that matters.

  • Support in more than 30 languages
  • Interpreters at consultations and consent
  • Help with translated records
  • Companions included with consent

Discharge & follow-up

Discharge is planned early, and follow-up continues remotely once your client is back home.

  • Discharge summary and medication plan
  • Itemised invoice for insurance claims
  • Fit-to-fly timing from the surgeon
  • Planned remote follow-up reviews
Before your client travels
Arranged by your coordinator

Specialist video consultations

Where appropriate, your coordinator arranges a secure online consultation with an Acıbadem specialist before your client travels: a focused 15–20 minutes, with the reports reviewed live.

  1. WhatsApp, Zoom or phone
  2. Slots in their time zone
  3. Interpreter when needed
  4. Written summary after
Your coordinatorBooks the slot and the interpreter Online

What stays with your client

  1. Passport and visa
  2. Booking flights
  3. Hotel booking
  4. Medication paperwork
  5. Companion expenses
  6. Payment and insurance admin
Quotes & Direct Billing

Pricing & Insurance

There is no price list pretending every case is the same. A specialist team reviews the records and the coordinator turns it into a written, itemised quote: free, without obligation, and typically 50–70% below UK, EU or US self-pay prices. For insured patients, our insurance desk works directly with the insurer, from pre-authorization to the final claim.

Treatment quote & insurance desk

How payment usually works

  1. Written quoteReviewed and confirmed before anything is booked.
  2. Deposit, if requiredSome treatments need one to confirm the date.
  3. Check at registrationPayment or insurance confirmed on admission.
  4. Final invoiceSettled before discharge, itemised for insurers.

Accepted payment

  • Card
  • Bank transfer
  • Insurer or sponsor
Free, no obligation

What a treatment quote covers

Usually included

Usually outside it

  • Specialist consultations
  • Routine pre-treatment tests
  • The procedure itself, by the named specialist
  • Hospital stay and inpatient medicines
  • Interpreter and patient coordinator
  • Planned follow-up reviews
  • Flights and hotels
  • Companion expenses
  • Take-home medicines
  • Tests unrelated to the plan
  • Care for unexpected findings
  • Stays longer than planned

Where the line falls is written into the quote, item by item.

From policy to claim

  1. Share the policyThe insurer, the policy number and a line on the treatment needed. You share
  2. Coverage checkEligibility confirmed, pre-authorization requested. Insurance desk
  3. Guarantee of paymentWhere eligible, direct billing avoids up-front costs. Insurance desk
  4. TreatmentThe patient focuses on care; we handle the details. Care team
  5. Claims & reportsReports and invoices prepared the way the claim needs them. Insurance desk
Insurance deskCoordinated with the insurer 24/7, in your client's language Online

Insurance desk

Direct billingWhere the policy allows, the invoice goes to the insurer, so no large sum is paid up front.
Pre-authorizationWe check eligibility and obtain the approvals from the provider for you.
Claim-ready reportsMedical reports and invoices in the format an international claim needs.
One dedicated advisorOne multilingual advisor who speaks to the insurer so you do not have to.

Good to know

Why it costs lessStaff, facility and laboratory costs are lower in Türkiye; the equipment, the implant brands and the accreditation standards are the same.
If the plan changesThe doctor explains why, and an updated plan with a revised estimate follows before anything proceeds.
If dates moveUnused amounts may be refundable, and a deposit can often move to the new date, itemised in writing.
Co-paymentsSome policies carry a co-payment or work by reimbursement. We say so before treatment, never after.
Insurers & assistance
  • AXA Global Healthcare
  • Allianz Worldwide Care
  • Bupa Global
  • Cigna International
  • AETNA
  • United Healthcare
  • International SOS
  • Europ Assistance
  • GeoBlue
  • HENNER
  • MSH International
  • Assist America
  • Falck Global Assistance
  • Healix International
  • World Access (BCBS)
  • Globality Health
  • ADAC
  • DKV
  • Mapfre Assistance
  • Collinson Group
  • Euro-Center
  • Eurocross
  • GMMI
  • HTH Worldwide
  • SOS International
  • AIG Travel Assist
  • Medlife Assistance
Embassy agreements
  • Angola
  • Australia
  • Austria
  • Bahrain
  • Benin
  • Brunei
  • Bulgaria
  • Canada
  • China
  • India
  • Indonesia
  • Iraq
  • Jordan
  • Kazakhstan
  • Kuwait
  • Malaysia
  • Netherlands
  • Nigeria
  • Pakistan
  • Palestine
  • Qatar
  • Russia
  • Saudi Arabia
  • Senegal
  • Singapore
  • South Africa
  • Sri Lanka
  • Sudan
  • Tajikistan
  • Tanzania
  • Tunisia
  • Ukraine
  • United Kingdom
  • United States
  • Yemen
  • Israel

A selection of our partners. Not listed? We very likely work with them too.

Trust & Quality

Why Acıbadem

Acıbadem Healthcare Group began in Istanbul in 1991 and is today among the largest private hospital groups in Türkiye, with hospitals in Türkiye, the Netherlands, Bulgaria, North Macedonia and Serbia. Your clients are treated under a name they already know, and everything below can be checked independently.

Accreditation you can verify

JCI accreditation is held hospital by hospital and can be checked on JCI's own register.

Full hospitals, not clinics

Anaesthesia, intensive care, imaging and an emergency department on every campus.

Doctors with public records

Each specialist has a public profile listing expertise, training and publications.

Technology in daily use

da Vinci robotics, CyberKnife, Gamma Knife, TrueBeam and PET-CT used in everyday care.

International by design

Records reviewed before travel, coordination from airport to discharge, follow-up from home.

Honest, itemised pricing

A quote only after a physician has read the records, and always itemised in writing.

Acıbadem Healthcare Group

JCI-accredited hospitals

  • Acıbadem MaslakIstanbul, flagship campus
  • Acıbadem AltunizadeIstanbul, surgery & oncology
  • Acıbadem AtakentIstanbul, university hospital
  • Acıbadem KentIzmir
  • Acıbadem AdanaAdana, southern referral hospital
  • European networkBulgaria and North Macedonia

One integrated healthcare group

  • Acıbadem LabmedAccredited clinical laboratory
  • Acıbadem LabcellStem cell lab & cord blood bank
  • Acıbadem MobileEmergency & home healthcare
  • Acıbadem LifePreventive health & longevity
  • Acıbadem TechnologyHealthcare software & digital health
  • Acıbadem UniversityMedical education & training
Start Today

Become a Partner

Applying takes about two minutes and you hear back personally within two business days. Already have a patient? Send the case now and a written plan with an itemised quote follows within 48 hours.

Frequently Asked Questions

What agencies, marketers, clinics and insurers ask before they send their first patient. Anything not covered here, the partnerships team answers in your language, any hour of the day.

01

Who can apply to become a partner?

Anyone with a relevant network: travel and medical-tourism agencies, clinics and doctors, patient facilitators, marketing specialists, and individuals working on their own. Insurers, assistance companies and embassies work with us through dedicated arrangements.

02

Does it cost anything to join?

Nothing. There is no fee to apply and no fee to join. The marketing kit, training and your manager's time are our investment in the partnership.

03

How do I earn as a partner?

You are rewarded for the patients you bring. The amount depends on your model and the volume you send, and it is written into your partnership agreement before the first case, so there are no surprises later.

04

Which treatments can I offer my clients?

Everything the group treats: oncology, cardiology and heart surgery, orthopaedics and spine, neurology and neurosurgery, transplantation, IVF, check-ups, dental and aesthetic care and many more, in our accredited hospitals.

05

How soon will I hear back after applying?

Within about two business days. The partnerships team reads every application personally and comes back to set up a short introductory call.

06

What happens between applying and the first case?

We talk through your market and goals on the intro call, sign an agreement with clear terms, and then onboard you with the marketing kit, pricing, your contacts and training. Most partners send a first case within a few weeks.

07

I have no medical-tourism background. Is that a problem?

No. A strong network matters more than past experience. Webinars, guides and onboarding sessions bring you and your team up to speed on our hospitals and how a case moves.

08

Can I apply as an individual rather than a company?

Yes. Individuals and companies both apply through the same form. Which model fits you, and on what terms, is settled on the introductory call.

09

Which countries do you accept partners from?

Any country. Our current partners are spread across Europe, the Middle East, Africa and Asia. Just name the markets you cover in the form.

10

In which languages are my clients looked after?

In more than 30 languages. Coordinators and medical interpreters stay with your client from the first enquiry through treatment and follow-up back home.

11

What does referring a patient look like in practice?

You pass the case to your manager, specialists review the records, and you receive one written, all-inclusive quote to put in front of your client. From there you get updates at every step until the patient is home.

12

How fast are my cases evaluated?

Referred cases go to the front of the queue. A written plan with an itemised quote usually follows within 48 hours of complete records, and your manager tells you up front if a complex case needs longer.

13

Can I follow the status of a case?

Yes. Your manager keeps you updated throughout, and marketing partners also see how each lead and campaign is progressing.

14

What marketing material do I receive?

Brochures, visuals, videos and web content carrying both brands, adapted to your market and language, plus help with campaigns and landing pages.

15

Will my team be trained?

Yes. Before the first referral your team goes through webinars, guides and onboarding sessions on our hospitals, services and the way a case is handled.

16

Is an exclusive or regional arrangement possible?

It depends on the market and the volume you expect to bring. We discuss it openly when the agreement is drawn up.

17

How is patient data protected between us?

Carefully. Patient information travels encrypted, is used for nothing beyond that patient's care, and is handled under both KVKK and GDPR.

18

Who carries the medical responsibility?

Acıbadem's licensed physicians and hospitals, entirely. Your part is commercial and coordinative; you are never asked to handle clinical matters.

19

My client only wants a quote or a second opinion for now. Can I send that?

Yes, and it is a good place to start. For anyone you introduce we prepare, free of charge, either a treatment plan with a cost estimate or an independent second opinion. Your client decides what happens next.

20

How do I get started?

Fill in the application form below; it takes about two minutes. Or write to info@acibademinternational.com or call +90 535 876 04 89 at any hour, and the partnerships team will take it from there.